Mobile / Live
From RTP and volatility to KYC and rollover, this glossary covers the words that appear across our game lobby, account wallet and payment screens — so you know exactly what each one means before you act on it.
When you understand what a term actually means, you make cleaner decisions — which game to open, how much to put in, when to check your wallet.
Terms cluster in four places across the platform. Knowing which family a word belongs to tells you which screen to look at when you encounter it.
Words like RTP, volatility, payline and multiplier appear on individual slot and table game pages.
Terms like Asian handicap, over/under, spread and decimal odds appear in the sportsbook. Cricket markets — including BPL and international fixtures — use these labels on every match panel. You read the odds format shown in your account settings; it does not change mid-session.
Deposit, withdrawal, e-wallet, minimum amount and processing queue are the terms you encounter in the Nagad, Upay and Bank Transfer screens. Each screen shows the limits and fields applicable to that specific method at the time of the transaction.
Rollover, wagering requirement, qualifying deposit and expiry date appear in the terms attached to any information. Read these before you accept a balance adjustment — the rollover figure tells you how many times the amount must be wagered before it becomes withdrawable.
The six terms below are the ones you will see most often across slots, live tables and the crash game lobby. Each definition is written to match how the term is actually used on-screen — not textbook theory.
RTP stands for Return to Player. It is a percentage that describes how much of the total money wagered on a game is returned to players over a very large number of rounds.
House edge is the mathematical advantage the platform holds on any given game or market.
Volatility describes how a slot pays out across sessions — high volatility means less frequent wins but larger individual amounts when they occur; low volatility means smaller, more regular amounts. It affects how long your balance moves before a significant payout round appears.
A wager or turnover requirement is the total amount you must bet before a specific balance — often a promotional one — becomes eligible for withdrawal. The requirement is expressed as a multiplier, for example 10x means wagering ten times the relevant amount before cashing out.
A jackpot is the highest possible prize available on a specific slot game. Some jackpots are fixed amounts set by the provider; others grow over time based on bets placed.
A live dealer game streams a real human dealer running a table — baccarat, roulette, Teen Patti RoyalSpin and others — via video.
These six terms belong to the sportsbook, wallet and account verification flows. You will encounter them when placing cricket or football bets, completing a Nagad deposit, or responding to an account verification request.
Asian handicap is a betting format that removes the draw outcome from a match by giving one side a fractional head start. It is common in football and cricket markets.
Over/under is a market where you bet on whether a combined total — runs, goals or points — finishes above or below a set figure.
Rollover is the number of times a promotional balance must be wagered before withdrawal is allowed. For example, a rollover of 8x on a 500-taka promotional balance means placing bets totalling 4,000 taka using that balance. Progress is tracked in the account's active-offer section.
An e-wallet is a mobile-based payment account — Nagad and Upay are the e-wallets supported here. You link the wallet number to your account, then initiate transfers from the wallet app. The transaction reference you receive is entered into the deposit confirmation screen.
KYC stands for Know Your Customer. It is the process where the platform verifies your identity before processing certain withdrawals or account upgrades. The account screen will list which documents are required. Bank Transfer withdrawals commonly trigger a KYC check before the queue is processed.
RNG stands for Random Number Generator. It is the system that determines outcomes in virtual slots, table games and crash titles like Barisal Crash Arena. Every outcome is produced independently of the previous one.
Consider a session that starts at the slot lobby. You open Slot Sparkler and tap the info icon — if the provider has published the RTP, it appears there. That figure, combined with the game's volatility label, tells you whether short sessions or longer ones suit your balance.
Open any slot in the lobby and tap the info icon. If the provider exposes the RTP, it appears there alongside the volatility label. These two figures together — not either one alone — describe the likely shape of a session on that title.
After a Nagad or Upay deposit that qualifies for an information, the rollover counter is visible in your account's offer section. The remaining wager amount updates after each settled bet, so you can track progress without contacting support.
When the account screen shows a KYC prompt, it means a document check is queued before the next Bank Transfer withdrawal is released. The screen lists exactly which document is needed. Complete that step to clear the queue.
On a BPL cricket market, an Asian handicap line appears as a runs-based head start for the lower-ranked side. The two available outcomes and their odds are shown on the same row. Select the one that matches your read of the match.
If a term on screen does not match its definition here, or if a prompt in your account is asking for something you do not recognise, reach out through the channels listed in your account.
The live chat icon appears at the bottom of the screen when you are logged in. Use it to ask about any term, account prompt or payment screen you are unsure about. The chat connects you to the support queue as published in your account panel.
Inside your account, the help section contains published answers for common wallet, KYC and information terms. Check here first — many term-specific questions, including rollover calculations and Nagad deposit steps, have a written answer already available.
For document-related queries — particularly KYC requests tied to Bank Transfer withdrawals — email support is the documented route. The address is listed in the contact section of your account. Include your account reference and the specific screen or prompt you are asking about.
These questions are about the practical side — how the terms in this glossary connect to actions you take in the lobby, wallet and sportsbook.
Open the slot and tap the information or paytable icon inside the game. If the provider has published the RTP, it appears there. Not every provider makes this figure available — where it is absent, we do not estimate or substitute a number.
Open the active-offer or information section inside your account while logged in. Any balance with a rollover condition shows the requirement and your current progress. If the section is empty, no rollover condition is active on your current balance.
A KYC request typically appears before a Bank Transfer withdrawal above a threshold set in the account terms, or when the account flags an identity check. The screen lists the specific document required — follow those instructions exactly and upload via the prompt shown.
The odds format — decimal, fractional or other — can usually be adjusted in account or sportsbook display settings. Check the settings icon in the sportsbook panel. The format you set applies across all markets, including cricket and football selections.
Volatility labels are shown where the game provider includes them in the game data. Titles from Pragmatic Play, Habanero and other studios on the platform vary — open the game info panel to see w
After completing the transfer in your Nagad or Upay app, enter the transaction reference into the deposit confirmation screen in your account. The wallet section updates once the reference is matched. If the update does not appear, contact support via live chat with the reference number ready.